Quality does not exist

<p>Saturday will be 3 weeks since I bought a couple of items from your store in the new Springs Mall....</p> <p>I bought a pair of boots for R199, I know this isn't much, but to me it is very expensive. There wasn't my size on the shelf so the staff took it off the manequin. The boots were scuffed and dirty, I did ask for a discount but the staff told me no. I was desperate so I took them. I wore them a total of TWICE and the heel started coming off! They have been sitting in my cupboard since so that I can take them back to the store.</p> <p> </p> <p>I also purchased a pair of pajamas - really cute ones with cats all over it. This cost me R149 for the set. I was thrilled! Especially since I found a pair that fit me (I am a 36, and Mr Price clothes do not normally fit me comfortably). I got to wear them a total of ONCE - I put them in the washing machine and when they came out, the rear end of the pants had split - HORIZONTALLY - not vertically. Vertically could be explained by maybe being tight fitting (which they were not - and I am willing to put them on infront of somebody to prove it), but horizontally - in the washing machine is really poor material.</p> <p> </p> <p>I would like to ask for a refund on both these items - I do not want replacements as my faith in Mr Price is now non-existant. I have had poor quality before from your stores, but this is the first time that this has happened in the first week - and not to one item, but 2 different products. I have the receipt, and the only reason I could not take the stuff back to the store last weekend is that I worked all weekend.</p>