Putrid Customer care

<p>Good day,</p> <p>I have placed an order with your online store and made payment as instructed. However, when trying to track the order [ ********** 38156], the next day, it showed null [cancelled].</p> <p>Now to my dismay I cannot get a hold of any of anyone at customer care as i wish to have cash refunded because I placed order on my account. I have wasted my airtime on voice prompts that tells me to press this and that; then please hold and then nothing! I have sent countless e-mails and requested call backs but clearly they do not value their customers! I really wanted this item for my daughter and I am highly disappointed in their putrid services.</p>