RD
Racine D

1 reviews | Active since Jan 2015

24 Aug 2016, 06:12

Put A Smile On Your Face

<p>Went to purchase something at the Mr Price at Sandton City 23/08/16. A lady by the name of Jane whom I believe is the Supervisor was called by the teller to help out with something concerning my purchase. Firstly she did not greet me and she is such a sour person, no acknowledgement, no smile and she just looks angry. As a Manager of a no. 1 Brand, our priority is our customers. I am so disgusted by her behaviour, this is not the 1st time I've experienced this with her. I suggest she finds herself another job if she cannot interact with her customers. In that specific store when the teller calls for Authorisation, other supervisors around would greet and smile but this sour lemon never does. </p>

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Replies (1)
Mr Price
Mr Price's reply24 Aug 2016, 08:46
Official

Good day

Thank you for taking the time to raise this matter to our attention and we would like to apologise for the inconveniences and frustrations caused.

We find this to be unacceptable and would like to advise you that we will pass your complaint on to our Area Manager, Who will be in contact with you shortly with assistance in resolving this issue.

Kind Regards

Mr Price