DM
D M

1 reviews | Active since Oct 2022

09 Oct 2022, 13:39

Promotions on app dont work

Been a loyal customer for years abd even if i dont buy online i go to the store Mr price had a special on their app buy one get one free on priced to go and i added stuff to the cart and on chrck out it disappeared This week they had a special buy two and get the 3rd free i bought 6 items yet nothing was given for free and i was charged for all items. I asked the customer assistant for help but they dint assist at all and was confusing the entire situation. I am writing this post so i can get clarity and in no way to tarnish mr price name

0
Replies (3)
Mr Price
Mr Price's reply10 Oct 2022, 10:57
Official
 Hi  Dham 

We do apologise for the disappointing service. Your complaint will be investigated immediately and you will receive personal feedback from our customer care team members.  Many thanks, Mr Price 
DM
D M's update10 Oct 2022, 15:12
Reviewer Update
I have asked more than once to be contacted but still no response

Please advise
DM
D M's update11 Oct 2022, 14:33
Reviewer Update
This is ridiculous as im still awaiting a reply