LH
Leigh H

1 reviews | Active since Oct 2012

09 Sept 2015, 14:03

Prohibited from fitting white garments

I was at Mr Price in Balfour Park the weekend before this one past and wanted to try on some items of clothing. At the fitting room, I was told that I was not allowed to try on the white and cream colored tops which were part of my selection. The assistant told me I must find the same shirt in a different color to try for the fit & I can speak to the manager if I have a problem. I didn't bother with the tops. Firstly, I don't see how finding a shirt in a different color helps me when I want to see how WHITE looks, secondly, there were no similar tops to try, thirdly, how can a consumer buy clothing if they are prevented from trying them on

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Replies (1)
Mr Price
Mr Price's reply09 Sept 2015, 15:04
Official
Hello hadenough2811,

Thank you for taking the time to raise this matter to our attention and we would like to apologise for the inconveniences and frustrations caused.

We find this to be unacceptable and would like to advise you that we will pass your complaint on to our Area Manager, Who will be in contact with you shortly with assistance in resolving this issue.

Kind Regards
Mr Price