JK
Jacoba K

1 reviews | Active since Feb 2020

03 Feb 2020, 07:26

Problem with business

Hallo Peter

I am Mrs Jacoba M Kriel "Kotie" for this people.

Mr Prize Mobile. They are threatening me with Legal Actions, Their Ref id *** with this phone nr *** This so called transaction was about 8 years ago, I never received this phone. They must give me the records of this using this phone. I am retired 5 years ago. This so called contract was on made on A phone call from an Indian telemarketer. I vaguely remember that she said this was a once off transaction. I did however received no contract nor a phone. When I queried Mr Price Mobile on the matter I each time spoke to a different person with no conclusive answer or a written response that I asked for. I have been *******ly blacklisted for about 8 years now. Now I am being threatened by MBD LC calling me from tel no *** and other numbers. I also receive threatening messages . A man with a heavy accentt called me , but the line quality is so bad that I cannot hear what he says. Then I get a message to call them, but they do not answer the phone they hang up.. To make a long story short, I am a 70 year old pensioner and I am not going to pay for something I never had. They threaten me with legal action and say yhey cant reach me. I will not pay for these people's ****s any longer. They have ruined my credibility by blacklisting me *******y. I am now in a retirement village and struggling to stay afloat. I am still blacklisted so now they are just pestering me.

Like I have mentioned before, they must prove that I received this phone and or have used it for the past 8 years. Would you be able to help me please. There was no court case or any legal action against me that I know of and getting a lawyer privately is no an affordable option for me.

I would really appreciate if you can help me to stop these peopke and have my name cleared from the blacklist.

Your help will be sincerely appreciated.

Kind Regards Mrs JM Kriel. my e/mail address is *** and phone nr ***

0
Replies (1)
Mr Price
Mr Price's reply03 Feb 2020, 10:54
Official
Good Day Jacoba,

Trust you well. 

We sincerely apologise for all the inconvenience you have incurred.

You will be contacted by one of our Customer Care team members who will handle this matter personally with you.

Many Thanks Mr Price