CB
C... B...

1 reviews | Active since Mar 2014

18 Aug 2015, 16:22

Problem free orders every time!

I buy on Mr Price online all the time (at least 5 times this year) and never have I received a wrong order, faulty order or any late delivery. I would just like to thank the online team as they really are great. I had an issue on the website with the checkout process when selecting my payment option. This was on a Saturday and I took a chance at trying their online customer support not thinking I would get a response. I instantly got feedback saying that they are resolving this and I should check back in a few minutes. I checked and everything was fixed! Great service and products at great prices.

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Replies (1)
Mr Price
Mr Price's reply19 Aug 2015, 08:36
Official
Hello C. Basson,

We are thrilled to hear that the service you received is something you believe needed to be voiced. When it comes to hearing what you think of us, we really do care; your positive feedback and praise will be sent through to the staff of the customer service Call Centre.

Such feedback encourages the Call Centre staff to continue meeting our customer's expectations.

Mr Price