kM
keoabetswe M

1 reviews | Active since Jul 2014

03 Dec 2015, 13:55

Pricing/clueless staff memebers

I went to Mr Price clothes on Thursday at around 13:45 going to buy tops there.Their pricing was incorrect saying two tops for R60.all the staff myself and other clients at the till asked why the tops are each R50 looked clueless.Totally stupidly clueless.the manager had a stupid cheeky look on her face.It angers me to think people are in this industry and the shop not knowing what's going on.Do Mr Price staff have no desire to learn their sales and products.How much do they hate their jobs? !Train staff because they look clueless and out of any will do do anything.Body language says a lot.The least thing to do when a client comes with an issue is to show the desire to wish to assist and find a solution.Disgusting service just because of pricing.

0
Replies (1)
Mr Price
Mr Price's reply03 Dec 2015, 15:19
Official
Hello kbmoeng1@,

Thank you very much for making us aware of this and we would like to apologise for the inconvenience caused.

We completely understand your frustration regarding this issue and will have the matter investigated as soon as possible. In order to do so, we will pass your details on to Senior Management, who will be in contact with you to advise on resolution.

Kind Regards
Mr Price