Price
<p>Good Day</p> <p>Last week, my husband purchased 2 large OakRidge T-shirts for R99, a grey & white T-shirts from Mr Price Festival Mall. </p> <p>The one white T-shirt was small so I exchanged it for an XL at the Greenstone Mr Price during last week. </p> <p>The T-shirt wasn't the same quality as the one that was exchanged so it was huge. I couldn't find the receipt, however I went to return the T-shirt at Festival Mall yesterday. The supervisor refused to give me the T-shirt for R49.99 as she told me that I didnt have the receipt. My husband paid R99 for 2 T-shirts, however due to the quality of the material, the sizes are an issue. I had to pay R15.00. This is not fair as I paid more than the special currently advertised. </p> <p> </p>
Hello Vashnee
Thank you for bringing this matter to our attention, we must apologise for the inconvenience caused to you. Service is a priority at our stores and we must apologise for this lapse in service, we have lodged an official complaint against the store in question,and we have escalated this complaint to the relevant management team to address accordingly. They will be investigating your concerns and upon findings feedback will be reverted back to you.
It is feedback from customers like you that will ensure that we will continue to maintain the high standard of service that you expect of us.
Thank you for bringing this matter to our attention and we look forward to your continued support.
MRP
Hello Vashnee
Thank you for bringing this matter to our attention, we must apologise for the inconvenience caused to you. Service is a priority at our stores and we must apologise for this lapse in service, we have lodged an official complaint against the store in question,and we have escalated this complaint to the relevant management team to address accordingly. They will be investigating your concerns and upon findings feedback will be reverted back to you.
It is feedback from customers like you that will ensure that we will continue to maintain the high standard of service that you expect of us.
Thank you for bringing this matter to our attention and we look forward to your continued support.
MRP