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Boni M

1 reviews | Active since Mar 2012

23 Sept 2024, 14:56

Port customer service

I went MR PRICE Clothing ( green stone mall) ,I mistakenly left the receipt at the door when talking to the lady working there . Unfortunately some goods are small & needs to be returned, I tried calling them on ***, they not picking up their phone. Called the head office *** option1 & 1 I spoke to Nozi. She sounded like she is being disturbed. Put me on hold & transferred me to God know where from there I got cut off , I called again got to the same lady she put me on hold to get me a number for green I had to put the phone down Bcos I was tired listen to that boring music . Mr P pls update ur contacts & ask greenstone store to update their contact or answer their phones , head office deal with ur call centre lady

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Replies (1)
Mr Price
Mr Price's reply24 Sept 2024, 20:14
Official
Hi Boni Mogomane

Thank you for taking the time to let us know about your experience. We are currently investigating this matter and aim to resolve it as soon as possible. The area manager for Mr Price Greenstone will be in contact with you shortly.  

Kind Regards
Mr Price