Poor System
<p>I am writing this review for it is clear as day that Mr Price - Brooklyn has a poor Management System. I was at Mr Price around 12:30 on Tuesday afternoon. Now, the busiest hours for retail shops is in the afternoon during Lunch hours and late afternoons when people go to the shop before they go home, it is self-explanatory that management should make sure that the staff lunch is planned so that there is always cashiers on duty. I stood in line for about 10-15 minutes, there was only one cashier available, and she was busy with a client. As I stood there that time, she called for cashiers to report to the desk, about 4 times, and called for authorisation 3 times. The poor lady struggled with something on the system, and so the line piled up. Eventually some staff came to the desk and started helping the customers, when It was my turn, the system took a while to process and she told me to come back as the system was offline. I had cash with me but sure did not bother to pay the goods, as I should come back, as the lady told me. This is not the first experience where Mr price’s services was poor. I do not want anyone to phone or bug me with this, I wrote this review so that they can improve on their Management, and next time I will expect better services. </p>
Good day
Please accept our apologies for the above incident.
Your post will be sent off to the Regional Manager for Brooklyn Mall and you will receive personal feedback shortly.
Thank you for taking time to let us know about your experience, we will aim to resolve this matter ASAP
Many Thanks
Mr Price
Best regards,
Good day
Please accept our apologies for the above incident.
Your post will be sent off to the Regional Manager for Brooklyn Mall and you will receive personal feedback shortly.
Thank you for taking time to let us know about your experience, we will aim to resolve this matter ASAP
Many Thanks
Mr Price
Best regards,
