Poor service!! Rather shop online

<p>I went to Mr Price in Canal walk (century city) yesterday, 15/11/16.</p> <p> </p> <p>I found a shoe that i really like, but the store did not have my size. I asked one of the employees to check if any other Mr Price store has the size i wanted, as it would save me the trouble of having to drive from store to store. A Mr Izekial (also known as "paster" to his colleagues) at the Canal Walk branch assisted me, but very poorly. He scanned the item and told me that the only store that has that particular shoe in my size is the one in Adderley street, Cape Town. I asked again if he is sure and he told me there are other stores but it only shows one on the system and that one is probably damaged so it's a waste of time. I then asked him if it is possible for him to call the store and enquire about the condition of the shoe, his repy to me was no because he is doing me a favour by sending me to Adderley street. Which is a huge inconvenience for me, I then asked if it is possible for the store to IBT the shoe for me and he said no it would take more than a month to get it there. While standing in the Mr Price store i then used my own phone to call a different branch and asked them to assist me telephonically, I supp**** them with the SKU code and the description to ensure it is the correct shoe and they told me that Tygervaly Store has 4 pairs and Parow Voortrekker has etc.</p> <p> </p> <p>What i am furious about is that he didn't actually bother with my request and the store was really not busy at the time, so he was able to assist me properly, and i had to use my own airtime to call a different store that assisted me better than the store i was currently standing in. This is highly unacceptable and this is why more and more people are taking to online shopping instead of having to deal with poor service by uncaring employees. In future i would do the same.</p>