Poor service, Poor quality.

Purchased online at Mr Price, 28th April 2018, its been 8 working days and my order status still says "shipped". The online staff all sing the same song "your order will arrive shortly" they can't wait to end the chat and get rid of you. How is this helpful?

I have emailed them my complaint. That was unsuccessful.

Purchasing online supposed to be somewhat painless, and according to their t's & c's, my order should have arrived within 5 -7 working days, I'm okay with that, but after the 8th day and my status still says 'shipped' - NOT ON.

What more do I need to do? Obv their staff aren't helpful? I mean, I walked into the Canal Walk branch the other day and asked them how long my order will take, the cashier responds with a silly smile 'Uuhh I don't know'..?? SERIOUSLY?

Annoyed with their poor service delivery.