PN
Polite N

1 reviews | Active since Jul 2017

31 Jan 2020, 05:42

Poor Service MRP HELP CENTER

I am really not getting any satisfaction from the services rendered to me by the MRP helpline. On the 27 of January I made a payment online while using the app, money went off my account but the status of the order never changed, the items remain unpaid for in the cart. I have called the help center but I was sent an email, I then responded but never ever received a reply. I am really disappointed at this transaction. I thought it would be a smooth transaction but now it's proving to be a a nightmare.

0
Replies (1)
Mr Price
Mr Price's reply31 Jan 2020, 10:57
Official
Good Day Polite,

Trust you well.

We sincerely apologise for all the inconvenience you have incurred.

You will be contacted by one of our Customer Care team members, who will handle this matter personally with you.

Many Thanks Mr Price