1 reviews | Active since Aug 2012
Poor service from your canelwalk store
<p>So i visited the canalwalk branch at first your staff are all un- friendly and not knowledge about the stock in your store as i was told this item i wanted is the last stock and my size is not available then i browse the store only to find the same shorts in my size on the floor somewhere else then i come to the paypoint and i see that there is a guy doing only card payments will a small mobile till after standing there for about 5mins he tells me (you cant stand here only i call the people from the line that i will take to pay) however moments later another client just walks up to him skips the line and she is helped whats up with that??? Then after i paid your security calls me like some dog to check my items VS the slip i dont know where to begin as this was really one of the most apporling experiences i have ever had at your store and dont know if you guys have noticed but your clothing is not cheep when i walk into your store i expect A class service the same as i get at YDE or some other store i work in a customer driven environment and to drop the ball like this is definitely not on i am very unhappy about this if something is not done about this im really so sorry but i will spend my money somewhere else </p>
Good day
Thank you very much for making us aware of this and we would like to apologise for the inconvenience caused.
We completely understand your frustration regarding this issue and will have the matter investigated as soon as possible. In order to do so, we will pass your details on to Senior Management, who will be in contact with you to advise on resolution.
Kind Regards
MRP
Good day
Thank you very much for making us aware of this and we would like to apologise for the inconvenience caused.
We completely understand your frustration regarding this issue and will have the matter investigated as soon as possible. In order to do so, we will pass your details on to Senior Management, who will be in contact with you to advise on resolution.
Kind Regards
MRP
