Poor service experience at mr price tembi mall

Hello Peter My name is mapontsho..m sharing bad customer service experience i have just received from Mr in Tembi mall in Tembisa Firstly it was the lady in the fitting rooms telling me that i cant fit a white t-shirt because its against the company rules and the company knows about this policy even their area manager's and manager's they know about it

Then im purchasing 4 t-shirts..1 of those t shirts they dont have a scanning code i had to wait over an hour 30minits The cashier number 1 was rude and spoke shangaan with me of which i dont even understand Then she tells me i can wait the hole day if they not finding the code Sick as i am i waited

Then the manager came...never greeted nor asked wat was the problem or tell me she's fixing it Instead she comes and be very rude and tells me its impossible for each and every item to have scanning because its December and they very busy Then she speaks to her staff members and saying this "thing" is crazy referring to me... She's also telling me ABOUT her 27years of service now direct to ma face Back chats and tells me that who the hell im i And she continues to come course a scene at the door and drawing attention She also wanted to be physical So the security asked me to live the hole situation and come down And let the hole thing go....politely though I called their area manager' he promised to call me back but its over an hour now ...no call So is this the service we must get as paying customer's and account holder's of Mr price???how do we come back to the same shop again as customer's if the manager with 27 years of experience treat us like this????