ZM
Zanele M
1 reviews | Active since Mar 2019
07 Nov 2021, 20:15
Poor service 😢
Mr Price at Vaal Mall renders poor and bad service to the customers. They have a lot of tills and staff who chit chat and not service customer at the tills. We had to que for 2 hours while other staff members were chit chatting at the tills and cared less about customers. Everyone at the que was complaining, I had to que for 6 items for 2 hours and was told I cannot be assisted at the que of people swiping with bank cards because I had 6 items and not 5. Had a bad experience and don't wish to go 2 Mr Price Vaal Mall again. Learn a thing or 2 from Vaal Mall Ackermans, they are the best, the cashiers are doing the best to push the ques.
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Replies (2)ZM
Zanele M's updateReviewer Update
15 Nov 2021, 20:29I am not sending any email, Mr Price Vaal Mall must just up their game becaus customers are complaining about the bad service from that store. It felt like we were there to grab some freebies.
ZM
Zanele M's update15 Nov 2021, 20:29
Reviewer Update
I am not sending any email, Mr Price Vaal Mall must just up their game becaus customers are complaining about the bad service from that store. It felt like we were there to grab some freebies.
Mr Price's replyOfficial
18 Nov 2021, 15:54Hi Zanele.
Thank you for taking the time to raise this matter to our attention and we would like to apologise for the inconveniences and frustrations caused.
We find this to be unacceptable and we will be in contact with you shortly with assistance in resolving this issue.
We find this to be unacceptable and we will be in contact with you shortly with assistance in resolving this issue.
Kind Regards
Mr Price
Mr Price's reply18 Nov 2021, 15:54
Official
Hi Zanele.
Thank you for taking the time to raise this matter to our attention and we would like to apologise for the inconveniences and frustrations caused.
We find this to be unacceptable and we will be in contact with you shortly with assistance in resolving this issue.
We find this to be unacceptable and we will be in contact with you shortly with assistance in resolving this issue.
Kind Regards
Mr Price
