QM
Qhama M
1 reviews | Active since Mar 2019
08 Aug 2023, 13:16
POOR SERVICE
I am appalled by the service I have received with Mr Price.
I made an order last week and the order was to arrive today the 8/8/2023 it is now the 8th and the order has not yet arrived.
I need the parcel as I am suppose to take it with me .
I can't have paid extra for shipping and not have my parcel arrive today .
I spoke to an agent by the name of Jessica Moolman who was so rude , who didn't even empathise with me but rather tell me the parcel was only sent out today . M
Helpful (0)
Replies (3)0
Replies (3)
Mr Price's replyOfficial
08 Aug 2023, 15:42Hi Qhama Minnie
We do apologise for the disappointing service. Your complaint will be investigated immediately and you will receive personal feedback from our customer care team members. Many thanks,Mr Price
We do apologise for the disappointing service. Your complaint will be investigated immediately and you will receive personal feedback from our customer care team members. Many thanks,Mr Price
Mr Price's reply08 Aug 2023, 15:42
Official
Hi Qhama Minnie
We do apologise for the disappointing service. Your complaint will be investigated immediately and you will receive personal feedback from our customer care team members. Many thanks,Mr Price
We do apologise for the disappointing service. Your complaint will be investigated immediately and you will receive personal feedback from our customer care team members. Many thanks,Mr Price
QM
Qhama M's updateReviewer Update
08 Aug 2023, 16:14How will you respond when you know nothing about the order ? What was the point of paying for the shipping fee if it'll be treated like a normal free shipping .
Please refer to order number : ***.
Please refer to order number : ***.
QM
Qhama M's update08 Aug 2023, 16:14
Reviewer Update
How will you respond when you know nothing about the order ? What was the point of paying for the shipping fee if it'll be treated like a normal free shipping .
Please refer to order number : ***.
Please refer to order number : ***.
QM
Qhama M's updateReviewer Update
11 Aug 2023, 07:40Do you guys intend on giving me the product I purchased ?
Or what I have been waiting for my order , it still hasn't arrived and I paid additional to have it arrive by the 8th it is now the 11th
Or what I have been waiting for my order , it still hasn't arrived and I paid additional to have it arrive by the 8th it is now the 11th
QM
Qhama M's update11 Aug 2023, 07:40
Reviewer Update
Do you guys intend on giving me the product I purchased ?
Or what I have been waiting for my order , it still hasn't arrived and I paid additional to have it arrive by the 8th it is now the 11th
Or what I have been waiting for my order , it still hasn't arrived and I paid additional to have it arrive by the 8th it is now the 11th