PM
Pheladi M

1 reviews | Active since Dec 2015

10 Jun 2017, 06:58

POOR SERVICE DELIVERY

<p>I orderd a skirt a month ago from mr price centurion mall. I did not have a size, I asked the ladies if they can check for me at the other stores, they found it in Mr Price in Mabopane , it was requested for me and then I was told that it will arrive at their store in the next two weeks,they will call me as soon as it arrives ,but ita a month already now and I still haven't recieved a call from them. I tried calling the store several times , they never pick up their phone, Im so dissapointed , and to think that I went to the store twice to check if they really oderded the skirt for me. The same ladies that were assisting me ensured me that I will get the skirt in the next two weeks. Till today , nothing !!! This is pathetic,why do we always to have to complain to get better service,even worse for something you going to pay for?? </p>

0
Replies (1)
Mr Price
Mr Price's reply10 Jun 2017, 09:38
Official

Good Day

Please accept our apologies for the above incident.

Your post will be sent off to the Regional Manager for Potchefstroom and you will receive personal feedback shortly.

Thank you for taking time to let us know about your experience, we will aim to resolve this matter ASAP

Many Thanks

Mr Price