NM
Nirupa M
1 reviews | Active since Dec 2020
30 Dec 2020, 09:03
Poor service delivery
On the 25th of November 2020 I did an online purchase My account was debited but my online purchase was canceled I called the help line and spoke to Naso who logged and incident with reference number CRS DD OF 28 I called to query the update of the incident logged I spoke to Keshnee who advised that the the reference number does not exist and she will get back to me she requested my order number ***
Purchase date 25th November 2020 Amount R399. 96 Last four digits of card 4387 I would like to have my money transferred back into my card. Thanks
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Replies (1)
Mr Price's replyOfficial
31 Dec 2020, 14:09Good Day
Trust you well
We sincerely apologise for all the inconvenience you have incurred.
You will be contacted by one of our Customer Care team members, who will handle this matter personally with you.
Many Thanks
Mr Price
Trust you well
We sincerely apologise for all the inconvenience you have incurred.
You will be contacted by one of our Customer Care team members, who will handle this matter personally with you.
Many Thanks
Mr Price
Mr Price's reply31 Dec 2020, 14:09
Official
Good Day
Trust you well
We sincerely apologise for all the inconvenience you have incurred.
You will be contacted by one of our Customer Care team members, who will handle this matter personally with you.
Many Thanks
Mr Price
Trust you well
We sincerely apologise for all the inconvenience you have incurred.
You will be contacted by one of our Customer Care team members, who will handle this matter personally with you.
Many Thanks
Mr Price