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nomkhitha N

1 reviews | Active since Nov 2016

02 Mar 2017, 11:02

poor service and regretful

<p>i shopped online on monday the 27th of february and i selected delivery of 1-3 days which cost me R45 i have been sending mails calling at mr price to find out where is my order but still its not here today its thursday and still my order is not here instead i was told by tomorrow (friday) it will be here which is tomorrow im off that is why at the first place i selected 1-3 days delivery i knew why and i paid R45 for this delivery ijm really angry for this poor service they dont care clearly about there customkers please help my order number is ********** 83497 </p>

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Replies (2)
Mr Price
Mr Price's reply02 Mar 2017, 16:25
Official

Good Day

We sincerely apologise for all the inconvenience you have incurred.

You will be contacted by one of our online team members, who will handle this matter personally with you.

Many Thanks

Mr Price

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nomkhitha N's update06 Mar 2017, 07:18
Reviewer Update

no one has called me from mr price till today and on this response i was told a representetive will call me but till no and tell me what isgoing to happen to my delivery fee that i paid for 1-3 working days but my order instead took 5days? i paid R45 for the order to be delivered early i had to go without the stuff i orderd because on the delay what is going to be done now?