1 reviews | Active since Dec 2024
Poor service and can't deliver goods paid for
I placed an order online on the 25th November 2024 and was expected to collect in store according to their given time line by the 4th December 2024.i have contacted the store I'm supposed to collect and online numerous times as the orders status is shipped from the 25/11/2024 until today 09/12/2024.No one can tell me where the order is. I have really never experienced such terrible service ever! All they can tell me it's shipped and with the couriers, yet no one knows how to follow up as the order is long over due. It's like I just gave them money and they refuse to provide the goods I paid for. Mr price will never see me placing an order again. Horrible experience with illiterate staff, from online to instore
I trust you are well.
We are so sorry to hear about your recent online experience.
We can assure you that we will be investigating this matter, and we will be in contact with you directly with feedback.
I trust you are well.
We are so sorry to hear about your recent online experience.
We can assure you that we will be investigating this matter, and we will be in contact with you directly with feedback.
You sent me this automated response with investigating what's going on. It's now 10/12/2024 still nothing from Mr Price. What's the point seriously, I am beyond furious at this point
You sent me this automated response with investigating what's going on. It's now 10/12/2024 still nothing from Mr Price. What's the point seriously, I am beyond furious at this point
I trust you are well.
Thank you for your valuable feedback. We greatly appreciate your insights and will make sure to pass them along to our team. Your input helps us improve and better serve our customers.
Kind Regards
Mr Price
I trust you are well.
Thank you for your valuable feedback. We greatly appreciate your insights and will make sure to pass them along to our team. Your input helps us improve and better serve our customers.
Kind Regards
Mr Price