NM
Ndu M
1 reviews | Active since Mar 2021
29 Mar 2021, 14:40
Poor service
I made an online order and the amount was deducted from my store account but there was no order number or order confirmation email as there was an error message stating one item is out of stock. I called in and held on the line for very long and I was finally told the amount will be refunded to my account in 24-48hrs. To date there is no refund. Please urgently process the refund so I can then proceed to pay and close this account. I’ve had it.
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Replies (1)
Mr Price's replyOfficial
05 Apr 2021, 13:32Good Day,
Trust you well.
We sincerely apologise for all the inconvenience you have incurred.
You will be contacted by one of our online team leaders, who will handle this matter personally with you.
Many Thanks Mr Price
Trust you well.
We sincerely apologise for all the inconvenience you have incurred.
You will be contacted by one of our online team leaders, who will handle this matter personally with you.
Many Thanks Mr Price
Mr Price's reply05 Apr 2021, 13:32
Official
Good Day,
Trust you well.
We sincerely apologise for all the inconvenience you have incurred.
You will be contacted by one of our online team leaders, who will handle this matter personally with you.
Many Thanks Mr Price
Trust you well.
We sincerely apologise for all the inconvenience you have incurred.
You will be contacted by one of our online team leaders, who will handle this matter personally with you.
Many Thanks Mr Price