JS
Jurie S
1 reviews | Active since Sept 2016
25 Sept 2024, 21:06
Poor service
It's been 8 months now that I've been trying to cancel my insurance on my account. In January 2024 I've sent email that I want to cancel my insurance. With two followup email and they just don't respond to your email. What kind of customer service is this. I also went to the Cresta store filled in forms to cancel and still nothing has been done. Poor service from Mr Price
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Mr Price's replyOfficial
26 Sept 2024, 13:50Hi Jurie Swart.
I trust you are well.
Please accept our apologies for the above incident. We can assure you that we will be investigating this matter, and we will be in contact with you directly with feedback.
Kind Regards,
I trust you are well.
Please accept our apologies for the above incident. We can assure you that we will be investigating this matter, and we will be in contact with you directly with feedback.
Kind Regards,
Mr Price
Mr Price's reply26 Sept 2024, 13:50
Official
Hi Jurie Swart.
I trust you are well.
Please accept our apologies for the above incident. We can assure you that we will be investigating this matter, and we will be in contact with you directly with feedback.
Kind Regards,
I trust you are well.
Please accept our apologies for the above incident. We can assure you that we will be investigating this matter, and we will be in contact with you directly with feedback.
Kind Regards,
Mr Price