Poor service

<p>I went to Mr Price branch in Golden walk centre in Germiston to buy USB because I do buy most of accessories there, let me express my disgust kind of service I got there, I manage to buy the product because I needed it even though I left without a dignity. Here I worked in retail industry most of lifetime even now I'm still in retail, I know importance of customers in business and I felt humiliated and disrespected by a lady in tills.</p> <p>I took the product to pay in the tills ,the was only one cashier who was serving customers and another Lady came to occupy the unoccupied till and she called,I went there and with me I had R210 which was R200 and R10 notes with me,the price was R20 and I paid with R200,she ask why I was paying with R200 for that thing of R20 and I said I don't have lose money. She said she does not have change and she called another lady to ask if she had change of R200 coz I am buying a product worth R20 bucks and that lady laughed as well bit surprised and ended up laughing saying she don't have, the didn't have name tag and she started to ridicule me by shouting at another lady who was passing there asking that I was buying with R200 note for a mere product costing R20 bucks, I could even hear some customers laughing at my background what she was saying, it was around lunchtime and I ask hair if I could swipe my card and which I did.<br />I have been Mr Price customer for many years and I don't think I will ever set my foot in their shop, I still shocked at that behaviour in competitive industry.<br />Perhaps is the way they treat consumers and I was humiliated for buying and I feel like I could write to their Head office to seek some explanation on that part.</p> <p>On the slip I managed to see the name MATSHIDISO (mamav). Even though I will never set my foot there I wish to ask Mr Price group if that is what they teach their employees about customer service and I regret supporting and being a loyal customer. </p>