RM
Reabetswe M

1 reviews | Active since Apr 2016

13 Mar 2017, 17:37

Poor Service

<p>On the 6th March 2017 I went to the Mr Price at Keywest to collect my store card. Upon collecting it I was handed a SIM card and told it was a top up sim that I should use it for four months and if I don't want it I can cancel it. When I checked my statement I was billed R75 on the 7 March as well as 8 March. When I query the double bill I am being told I agreed for it telephonically and I have not received a call what so ever concerning the Mrp mobile sim. So if that R75 is not reversed you better cancel that stinking account. Your service and poor and dishonest </p>

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Replies (1)
Mr Price
Mr Price's reply20 Mar 2017, 12:26
Official

Good day

You will be contacted by our Accounts Department who handles the matter personally with you.

We thank you for bringing the matter to our attention.

Warm Regards

MRP