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Sara S'bongile

1 reviews | Active since May 2024

31 Oct 2025, 12:16

POOR SERVICE

I WENT TO MR PRICE ON SATURDAY THE 25TH OF OCTOBER 2025, THEY SAID I MUST COME BACK ON MONDAY THE 27 OCTOBER 2025 , BUT THEY DID NOT HELP ME BECOUSE ALL I WANTFROM THEM IS TO CANCEL THE AIRTIME OF R150 THAT I RECEIVE EVERY MONTH , I AM REALLY TIRED OF EXPLAINING . AT VODACOM THEY CALLED ME TODAY THEY SAID MR PRICE HAVE TO CANCEL MY CONTRACT THEY ARE THE ONE WHO HAVE TO DO THAT NOT VODACOM, I WAS SO SUPRISED CONTRACT , I NEVER WANTED A CONTRACT FOR AIRTIME FROM MR PRICE , THEY ARE THE ONE WHO HAVE CALLED ME AND THEY SAID IF I WANT TO CANCEL IT I MUST GO TO A STORE THEN THEY WILL CANCEL IT.

BUT STILL AT MR PRICE THEY SAID IF I CANCEL MY SIMCARD WILL BE BLOCKED FOR 30 DAYS , SO IT MEANS IVE BEEN FORST TO TAKER THEIR AIRTIME EVERY MONTH ,

MR PRICE , MR PRICE PLEASE ATTEND ON THIS MATTER I NO LONGER NEED / WANT THIS AIRTIME , HOW CAN A LOYAL CUSTOMER BEING CREATED LIKE THIS WHILE I ALSO HAVE A DISABILITY, AND VODACOM THEY ARE SAYING I MUST GO TO A STORE AGAIN , SO LOYAL CUSTOMERS WILL BE TREATED LIKE THIS .

AND I DONT WANT MY NUMBER TO BE BLOCKED

MR PRICE MR PRICE PLEASE REPLY , I AM SO FRUSTRATED NOW BECOUSE I WILL TAKE THIS FURTHER SERIOUS, IT MEANS MR PRICE THEY PLAYING WITH CUSTOMERS

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