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Priyadharshini M

1 reviews | Active since Feb 2016

01 Nov 2016, 16:27

Poor service

<p>I went to MR Price in pavilion and queried about a skirt in stock. There was a guy who said he would find out but returned to inform me that there was a reject one in stock. I thanked him but later on called to check if they had a larger size and the person informed me that galleria mall has stock. I have been trying to contact the Galleria Mall branch since yesterday only no one answers the phones and when they dont answer their lines are busy. I find this very inconvenient because the Chatsworth branch that is closest never has any of the stock and neither does it receive some of the stock that we find in pavilion or Galleria. So I wanted to find out if there is stock at galleria before I travel all the way to Galleria only to find out there is none. Til now no one answers the phones and it's always line is busy. Very poor service. </p>

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Replies (1)
Mr Price
Mr Price's reply08 Nov 2016, 08:40
Official

Good day

Thank you for taking the time to raise this matter to our attention and we would like to apologise for the inconveniences and frustrations caused.

We find this to be unacceptable and would like to advise you that we will pass your complaint on to our Area Manager, Who will be in contact with you shortly with assistance in resolving this issue.

Kind Regards

Mr Price