1 reviews | Active since Feb 2017
Poor service
I went into the store to cancel my contract. A month later I get a call to say but I am in arrears for R160.00 and that my account is still active... Quite surprised as I signed the form. I do not want to ALL THE WAY BACK TO STORE and spend ANOTHER 10 MINUTES attempting cancel the contract. CANCEL THE CONTRACT. THIS IS POOR SERVICE!! The lady at the contact centre didn't know how to answer me when I asked why it's still active.
Good day
Thank you for making contact with us and bringing this to our attention. This response serves as confirmation that your query has been received. Please be assured that we have tasked our customer care team to investigate and provide feedback as soon as possible.
Kind Regards
Mr Price
Best regards,
Good day
Thank you for making contact with us and bringing this to our attention. This response serves as confirmation that your query has been received. Please be assured that we have tasked our customer care team to investigate and provide feedback as soon as possible.
Kind Regards
Mr Price
Best regards,