1 reviews | Active since Jun 2016

28 Jun 2018, 19:54

Poor Service

Keep getting calls and SMS about my account not being paid.

The more queries I log to ask for them to investigate and allocate the money to my account, the more I get ignored.

Do you really even know what customer service is? If you impact my credit score incorrectly again, I will take this matter further.

0
Replies (4)
Mr Price
Mr Price's reply29 Jun 2018, 10:34
Official

Thank you for taking the time to bring this matter to our attention. We would like to apologise for the inconveniences and frustration caused and assure you that we are investigating this matter. We will get back to you as soon as possible.

Warm Regards,

MRP

Best regards,

Mr Price
Mr Price's reply29 Jun 2018, 10:34
Official

Thank you for taking the time to bring this matter to our attention. We would like to apologise for the inconveniences and frustration caused and assure you that we are investigating this matter. We will get back to you as soon as possible.

Warm Regards,

MRP

Best regards,

's update03 Jul 2018, 20:48
Reviewer Update
Still no feedback, yet 5 missed calls from your collections department?! Please send me a competent persons email address so that I can just email the last two months POP.
Mr Price
Mr Price's reply04 Jul 2018, 09:48
Official

Thank you for making contact with us and bringing this to our attention. This response serves as confirmation that your query has been received. Please be assured that we have tasked our customer care team to investigate and provide feedback as soon as possible.

Kind Regards
Mr Price

Best regards,