KP
Karen P

1 reviews | Active since Apr 2015

03 Nov 2017, 09:31

Poor Service

On the 2nd of November 2017 I went into the Mr Price store to purchase a gift for a friend of mine but couldn't help myself to shop around more for myself, I went into the shoe section and saw a shoe that I fell in love with however there was three pairs of size three that I saw but all had two different sizes hanged up together, I then asked the manager on that day for assistance, an Indian female, she then responded in an arrogant voice "just leave it there then" and walked away I was very disappointed as she did nothing to assist or even check the stock room, I am a regular customer and would not like to shop there again door to the poor service, the store was empty so there was no pressure on the manager just to assist a customer

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Replies (1)
Mr Price
Mr Price's reply03 Nov 2017, 14:45
Official

Thank you for making contact with us and bringing this to our attention.

This response serves as confirmation that your query has been received.

Please be assured that we have tasked our customer care team to investigate and provide feedback as soon as possible.

Kind Regards
Mr Price