1 reviews | Active since Apr 2013
poor service
I bought sleep wear for my sisters children last week Friday & the sizes was not correct.I went to your store on Sunday to purchase new sleep wear as I did not have the bag with me to exchange.When I dropped the new sleep wear I took the bag & could only exchange today however I bought a bag in stead.<br> <br> When I got to the till the gentleman tells me in Afrikaans \you come here to exchange everyday.Why do you not buy proper things you want to come exchange all the time". I am in your store at least twice a week as I work in the area & I am one of those people that wants to fit things in the comfort of my home & I help my sister with her children so yes I won't always have the sizes correct.<br> <br> I am under the impression that all stores exchange goods as long as they have not been worn with their tags on & the slip.I was very disappointed & embarrassed at the manner in which this guy spoke to me & that in front of other clients & his colleagues.The people next to me even looked at me & he started laughing."""
Thank you for taking the time to raise this matter to our attention and we would like to apologise for the inconveniences and frustrations caused.
We find this to be unacceptable and would like to advise you that we will pass your complaint on to our Area Manager, Who will be in contact with you shortly with assistance in resolving this issue.
Kind Regards
Mr Price
Thank you for taking the time to raise this matter to our attention and we would like to apologise for the inconveniences and frustrations caused.
We find this to be unacceptable and would like to advise you that we will pass your complaint on to our Area Manager, Who will be in contact with you shortly with assistance in resolving this issue.
Kind Regards
Mr Price
