poor service

On the 6th of July I was returning a dress that I had purchased on the 15th of May, my reason for this return was due to a quality issue and I had my proof of purchase which I produced at the till point . There after Eugene said it has already passed 2 months and I am returning this item, I told him that it is less than 2 months and I also explained that Mr Prices policy states \ For any defective merchandise that is returned within 120 days the normal refunds procedures will apply".<br> <br> He said to me \"" we don't work with policies\"" he said that twice shaking his head at me"