TT
Tebogo T

1 reviews | Active since Jun 2022

29 Aug 2022, 11:21

Poor service

I went to store to change my payment method from 12 months to 6 months. At the store they told me I need to contact head office. I just contacted head office and they telling me they cannot change my payment method to 6 months but they can only change to 12 months only.

What kind of system is this.... It only favours them to charge us for interests and not assist customers

0
Replies (1)
Mr Price
Mr Price's reply29 Aug 2022, 11:46
Official
Good Day

Trust you well

We sincerely apologize for all the inconvenience you have incurred.

You will be contacted by one of our Customer Care team members, who will handle this matter personally with you.

Many Thanks 

Mr Price