1 reviews | Active since Mar 2017

03 Mar 2017, 14:56

poor security service

<p>I went mr price at cnr market Johannesburg i got a big bag with my mr price clothes dat i bought Eastgate yesterday. The security lady didn't see me coming in i stand waiting for her to finish with other customers wen i report that im leaving de bag at entrance and took out de earings from my handbag to hand dem over she started accusing me of *****ing the earings like really i didn't even enter the store yet i asked them to go n check the cameras and see if i ever enter i was so furious she tells every customer she was searching that i went inside and ***** till they check and confirm i just came in and she never apologise i can sue her for this she must be sure of facts before </p>

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Replies (1)
Mr Price
Mr Price's reply06 Mar 2017, 13:37
Official

Good Day

We do apologise for the disappointing shopping experience out in Market Street, your complaint will be investigated immediately and you will receive personal feedback from the Area Manager for the store.

This is not the manner in which we expect our associates to treat our customers and we assure you the matter will be given priority and the issue resolved to the best of our ability.

Please stand by for personal feedback

Warm Regards

Mr Price