PS
Petrus S
1 reviews | Active since Mar 2009
24 Feb 2015, 10:55
Poor quality mens underwear
I bought two pack of men's underwear (MRP brand) from Mr Price Shelley Beach. On arrival at home in Nelspruit it turned out that the product are rejects with holes, stitching skew, missed stitching etc. A report was logged on their website and this was ignored. Product code SKU ***. I have lost R259.98 with this purchase and MRP shows no interest to resolve the matter. The till slip is gone and do not expect me to go to MRP Nelspruit to return the faulty goods, I will gladly take pictures and send them so you can see the poor workmanship.
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Mr Price's replyOfficial
24 Feb 2015, 11:12Hello NGX,
We sincerely apologise for all the inconvenience you have incurred.
You will be contacted by one of our Customer Care team members, who will handle this matter personally with you.
Many Thanks
Mr Price
We sincerely apologise for all the inconvenience you have incurred.
You will be contacted by one of our Customer Care team members, who will handle this matter personally with you.
Many Thanks
Mr Price
Mr Price's reply24 Feb 2015, 11:12
Official
Hello NGX,
We sincerely apologise for all the inconvenience you have incurred.
You will be contacted by one of our Customer Care team members, who will handle this matter personally with you.
Many Thanks
Mr Price
We sincerely apologise for all the inconvenience you have incurred.
You will be contacted by one of our Customer Care team members, who will handle this matter personally with you.
Many Thanks
Mr Price