ZB
Zena B

1 reviews | Active since Dec 2010

14 Jan 2016, 13:51

Poor quality garments

I am exhausted of buying pants at Mr Price that only lasts for two washes. I bought another pants this week (4 in the last 3 months alone)and wore it to a meeting and on my way there I found the pants torn at the crotch and it looked like the material was too weak to hold the stitches. To save myself the embarrassment, I ran into the store where I bought the pants and they did not have any navy blue pants in my size so I was forced to go and buy a navy blue pants at Woolworths for nearly R500. I find that the lack of quality appalling to say the least! For such a popular brand one would expect a decent product. The shorts I bought 2 weeks ago I cannot wear because the material is disgusting after just one wash! I have lost out on so many items that I cannot wear anymore its just ridiculous!

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Replies (1)
Mr Price
Mr Price's reply14 Jan 2016, 14:51
Official
Hello ZenaB,

Please accept our sincerest apologies regarding the quality of the items you have received, We truly understand your frustration, we thank you for bringing this to our attention your complaint has been escalated to our Quality Auditors as this is one of our greatest concerns and our quality team is working on this as high priority to improve our quality as well as great value for money.
Many Thanks
Mr Price