YP
Yolande P
1 reviews | Active since Jul 2014
12 Dec 2015, 20:00
Poor quality clothes
I bought a few items from Mr Price East Rand Mall to the value of R4000 over a few weekends. After the first wash 2 items came out of the washing with a bundle of loose threads. 1 of those items was not even worn due to the fact that it was supposed to be for our upcoming holiday. I no longer have any receipts because I had a few other items exchanges for different sizes. Now please explain to me what I'm supposed to do with these clothes? We are about to leave for our holiday within 5 days and would like this to be sorted out ASAP.
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Mr Price's replyOfficial
13 Dec 2015, 15:54Hello lanlan,
Thank you very much for making us aware of this and we would like to apologise for the inconvenience caused.
We completely understand your frustration regarding this issue and will have the matter investigated as soon as possible. Please could we ask you to return the items to any Mr Price store for an exchange and ask the manager to call customer care and request to speak to the Supervisor Virginia.
Once again we do apologise for the inconvenience caused.
Many Thanks
Mr Price
Thank you very much for making us aware of this and we would like to apologise for the inconvenience caused.
We completely understand your frustration regarding this issue and will have the matter investigated as soon as possible. Please could we ask you to return the items to any Mr Price store for an exchange and ask the manager to call customer care and request to speak to the Supervisor Virginia.
Once again we do apologise for the inconvenience caused.
Many Thanks
Mr Price
Mr Price's reply13 Dec 2015, 15:54
Official
Hello lanlan,
Thank you very much for making us aware of this and we would like to apologise for the inconvenience caused.
We completely understand your frustration regarding this issue and will have the matter investigated as soon as possible. Please could we ask you to return the items to any Mr Price store for an exchange and ask the manager to call customer care and request to speak to the Supervisor Virginia.
Once again we do apologise for the inconvenience caused.
Many Thanks
Mr Price
Thank you very much for making us aware of this and we would like to apologise for the inconvenience caused.
We completely understand your frustration regarding this issue and will have the matter investigated as soon as possible. Please could we ask you to return the items to any Mr Price store for an exchange and ask the manager to call customer care and request to speak to the Supervisor Virginia.
Once again we do apologise for the inconvenience caused.
Many Thanks
Mr Price