1 reviews | Active since May 2012
Poor quality and dusty untidy store Pavillion
<p>Good afternoon, i am a regular shopper in your Mr Price store Pavilion. However i visited on Tuesday and bought a pair of shoes, price 240. I looked for assistance and received no help, plus no place to sit and try it on. Just one small stool. And someone was seated. i took the boots and even asked the cashier if i could get another he ask the sales assistant and cashed up for my item, but the person took forever. I ended up walking out, when i got home the condition of boots were bad and covered in dust. Looked used. I ended up exchanging it on Thursday, however the entire store from shoes covered in dust, and its hard to find fitting rooms ect. I do understand the store has been renovated, but health and safety, the change room floor had thick dust. I ended up leaving everything and taking a chain. I am currently unwell due to being exposed to this dust . I really love mr price and been shopping there since it opened up. But im Dissapointed, with quality of shoes, and the fact that store is covered in dust. N unclean.</p>
Good day
Thank you very much for making us aware of this and we would like to apologise for the inconvenience caused.
We completely understand your frustration regarding this issue and will have the matter investigated as soon as possible. In order to do so, we will pass your details on to Senior Management, who will be in contact with you to advise on resolution.
Kind Regards
MRP
Good day
Thank you very much for making us aware of this and we would like to apologise for the inconvenience caused.
We completely understand your frustration regarding this issue and will have the matter investigated as soon as possible. In order to do so, we will pass your details on to Senior Management, who will be in contact with you to advise on resolution.
Kind Regards
MRP
Thank you for the response.
Thank you for the response.
I have not received any call or response of senior manager.
I have not received any call or response of senior manager.
I have received a call from store manager, and she apologized for the state of the store and the boots. however i received no companisation whats so ever. And i stated i got sick due to the dust.
I have received a call from store manager, and she apologized for the state of the store and the boots. however i received no companisation whats so ever. And i stated i got sick due to the dust.
Still no response...
Still no response...
Good day
You will be contacted by our Pavilion Store who handles the matter personally with you.
We thank you for bringing the matter to our attention.
Warm Regards
Good day
You will be contacted by our Pavilion Store who handles the matter personally with you.
We thank you for bringing the matter to our attention.
Warm Regards
Thanks i await contact from the pav store, and being companisated . The first call as stated the Manger apologized, however i was still recovering from being ill. I hope it can be resolved.
Thanks i await contact from the pav store, and being companisated . The first call as stated the Manger apologized, however i was still recovering from being ill. I hope it can be resolved.
Still no response..
CONTACT: ********** 4825
Still no response..
CONTACT: ********** 4825
