Poor poor customer service
<p>I was at the Waterfront store today (07 April 2017) to collect the card I app**** for to no avail. I was practically ignored for more than 10 minutes waiting for the staff to tell me what's happening.</p> <p>I waited and still without communication from the staff standing in front of me. I could not wait anymore and so I decided to walk out of the store. One thing I can not tolerate is bad customer service and being ignored. </p>
Good day
Thank you for taking the time to raise this matter to our attention and we would like to apologise for the inconveniences and frustrations caused.
We find this to be unacceptable and would like to advise you that we will pass your complaint on to our Area Manager, Who will be in contact with you shortly with assistance in resolving this issue.
Kind Regards
Mr Price
Good day
Thank you for taking the time to raise this matter to our attention and we would like to apologise for the inconveniences and frustrations caused.
We find this to be unacceptable and would like to advise you that we will pass your complaint on to our Area Manager, Who will be in contact with you shortly with assistance in resolving this issue.
Kind Regards
Mr Price