EP
Edrich P

1 reviews | Active since Mar 2021

18 Mar 2021, 12:46

Poor Online Service

Good day,

-I ordered me two Track pants Online with Mr. Price. -Paid R400 plus R50 Delivery (EFT) -This was on the 2nd February 2021 -Still waiting on my Track Pants (44 days-From 02 Feb to Date) -App Says Delivered (Nothing Delivered as yet to date: 18 March 2021) -Called Customer Care on Friday 12th March. Spoke to Consultant, he says will be Delivered Early Next Week (Like Mon/Tues 15/16 March). Its at Tygervally Western Cape -Spoke to WhatsApp Bot...Tuesday Past, No Success -I dont Think these People Know what they Doing? -This is the Worse Online Service Ever I experienced -Called Again today (18th March). gave my Order Number...Put me on Hold for 10Min and 57sec... -Very Unprofessional poor Service (I mean Who waits over 40days for a Simple Track Pants Delivery???)

0
Replies (1)
Mr Price
Mr Price's reply23 Mar 2021, 15:33
Official
Good Day 

Trust you well 

We sincerely apologise for all the inconvenience you have incurred. 

You will be contacted by one of our online team leaders, who will handle this matter personally with you. 

Many Thanks Mr Price