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kieona S

1 reviews | Active since Mar 2015

15 May 2023, 14:10

Poor online service

I ordered a package for mother's day that states its due on the 14may, guess what it didn't arrive and your WhatsApp chat people tell me they don't deliver weekends, I'm telling them this is what the app says when it's due. Very rude and unhelpful. Can someone call me to cancel this order rather and credit me as mothers day has passed. I order all the time never have I ever had such poor service.

0
Replies (1)
Mr Price
Mr Price's reply15 May 2023, 14:30
Official
 Good Day 

Trust you well 

We sincerely apologize for all the inconvenience you have incurred. 

You will be contacted by one of our online team leaders, who will handle this matter personally with you. 

Many Thanks Mr Price