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charmaine N

1 reviews | Active since Jun 2016

08 Feb 2018, 15:16

Poor online service

Good day kindly note that I have placed 2 orders on Saturday, one of these orders has already been shipped, the 2nd order ********** 14212, still has not been Shipped and I still did not receive an email neither was my account debited for this item. i have contacted the online chat and then can not assist as they dont have a line to call the warehouse. I need to know why is my order not shipped as yet? Is there a problem with the item i ordered?

I am sitting with this query since Tuesday, totally not acceptable. Kind Regards

0
Replies (1)
Mr Price
Mr Price's reply10 Feb 2018, 14:54
Official

Good day

Thank you for making contact with us and bringing this to our attention. This response serves as confirmation that your query has been received. Please be assured that we have tasked our customer care team to investigate and provide feedback as soon as possible.

Kind Regards
Mr Price