POOR DELIVERY SERVICE WITH ONLINE ORDERS

<p>Good day</p> <p> </p> <p>kindly note these are my orders:</p> <p>27/11/2016 Mrp Windermere Store Pickup R84.99 Shipped VIEW ORDER REORDER<br /> ********** 37885 27/11/2016 Mrp Windermere Store Pickup R94.97 Processing VIEW ORDER <br /> ********** 37311 26/11/2016 Mrp Windermere Store Pickup R79.99 On Hold VIEW ORDER <br /> ********** 37285 26/11/2016 Mrp Windermere Store Pickup R79.99 Processing VIEW ORDER <br /> ********** 37279 26/11/2016 Mrp Windermere Store Pickup R99.99 Processing VIEW ORDER <br /> ********** 34864 25/11/2016 Mrp Windermere Store Pickup R84.99 Processing VIEW ORDER </p> <p> </p> <p>Firstly these orders where placed on the 25,26 and 27 of November 2016, please note thatI have made numerous calls to the call centre regarding my orders because on my online profile it showed me that none of my orders were processed, the guy said as soon as it is sorted he will call me, which he did not.</p> <p>Then today i log in to check the online updates regarding my orders i noticed order ********** 37311 26/11/2016 Mrp Windermere Store Pickup R79.99 On Hold VIEW ORDER is on hold. When i called the call centre Courtney explained that maybe an item is sold out and she will call me back. However I did not receive her call, so i called again at 13h30 but she was busy.</p> <p>i want to know what’s going on with my orders...I have not received emails or sms's when shopping online. This is a risk factor. </p> <p>Also I paid for order number ********** 37279 R35 fpr express delivery and my order still says Processing. This is madness. In all fairness I should not be charged R35 for your late delivery service.</p> <p> </p>