JK
Jay K

1 reviews | Active since Mar 2017

20 Dec 2019, 08:05

Poor Customer Service - late delivery (As usual)

Ordered quite a few items last week Saturday, paid for 2-3 days delivery. Tomorrow it will be a week and ive yet to receive my order. WHy does Mr Price thin its ok to always give this type of service. Yesterday i started an online chat - asked her to follow up on my order and all she could say was hi (that's it). I prefer to shop online as the service in store is worst - but to be disappointed like this all the time is just sad and disrespectful.

0
Replies (2)
Mr Price
Mr Price's reply20 Dec 2019, 12:43
Official
Good Day Jacky,

Trust you well.

We sincerely apologise for all the inconvenience you have incurred.

You will be contacted by one of our Customer Care team members, who will handle this matter personally with you.

Many Thanks Mr Price
JK
Jay K's update07 Jan 2020, 14:18
Reviewer Update
Mr Price - When exactly will someone call me? My items eventually arrived on the 9th day!!!