RS
Ricardo S
1 reviews | Active since Aug 2022
17 Sept 2024, 18:08
Poor Customer Service from Manager on duty
Mr Price Clothing Table Bay Mall. The manager on duty today 17 September 2024 at 17h48 doesn't know anything about customer service!! I was told by my insurance to collect my replacement cellphone at MRP Table Bay Mall, she was no help, instead continued talking to one of the staff and bluntly ignored me. You just lost a valuable customer! I won't by from your store again.
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Mr Price's replyOfficial
18 Sept 2024, 09:01Hi Ricardo Scheepers.
Thank you for taking the time to bring this matter to our attention. We would like to apologise for the inconveniences and frustration caused and assure you that we are investigating this matter.
Your post will be sent off to the Regional Manager for Mr Price Table Bay Mall and you will receive personal feedback shortly.
Warm Regards,
Mr Price
Thank you for taking the time to bring this matter to our attention. We would like to apologise for the inconveniences and frustration caused and assure you that we are investigating this matter.
Your post will be sent off to the Regional Manager for Mr Price Table Bay Mall and you will receive personal feedback shortly.
Warm Regards,
Mr Price
Mr Price's reply18 Sept 2024, 09:01
Official
Hi Ricardo Scheepers.
Thank you for taking the time to bring this matter to our attention. We would like to apologise for the inconveniences and frustration caused and assure you that we are investigating this matter.
Your post will be sent off to the Regional Manager for Mr Price Table Bay Mall and you will receive personal feedback shortly.
Warm Regards,
Mr Price
Thank you for taking the time to bring this matter to our attention. We would like to apologise for the inconveniences and frustration caused and assure you that we are investigating this matter.
Your post will be sent off to the Regional Manager for Mr Price Table Bay Mall and you will receive personal feedback shortly.
Warm Regards,
Mr Price