LM
Lindiwe M

1 reviews | Active since May 2020

13 May 2020, 21:19

Poor Customer service

Mr Price should stop encouraging customers to pat through EFT they are failling customers and it's discouraging. I paid on the 29.04.2020 I am now told the account is in arrears. I sent countless e-mails with no positive response. They should remove their Absa account number. They don't care at all. Do they even understand the meaning of Customer?

0
Replies (1)
Mr Price
Mr Price's reply18 May 2020, 15:38
Official
Good Day,

Trust you well.

We sincerely apologise for all the inconvenience you have incurred.

You will be contacted by a Senior Manager , who will handle this matter personally with you.

Many Thanks,Mr Price