POOR CUSTOMER SERVICE

If it was possible I was gonna rate you 0, I have been trying to cancel my insurance policies with no luck, I called several times and was put on hold for more than two hours on all occasions, the consultants don't even introduce themselves, One consultant hug up on me, Your customer service really sucks. This is not how you treat your customers. I don't know if your consultants went to training or you just pick them from the side of the road. But when you guys call us wanting us to be your customers and buy things from you, you call us the whole day, everyday, all year asking for 2 minutes, when it's time to return the favour you do not want to talk to us.