aM
ayanda M

1 reviews | Active since Dec 2015

18 Dec 2015, 09:57

Poor Customer Service and training

i was in the MR Price Apparel store branch 455 in gateway last evening at 19:20.<br> Men\s Oakridge department chino wall section.<br> Casual associate By the name of Noluthando Mandala was supposedly responsible for assisting me.<br> when looking for a chino on the wall display flat packing she advised that i am not allowed to touch the garments as they are folded if need i size i can brows through the size curve and select one but am not allowed to Touch

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Replies (1)
Mr Price
Mr Price's reply18 Dec 2015, 12:23
Official
Hello AYMCH,

We do apologise for the disappointing shopping experience in our Mr Price Gateway store, your complaint will be investigated immediately and you will receive personal feedback from the Area Manager for the store.
This is not the manner in which we expect our associates to treat our customers and we assure you the matter will be given priority and the issue resolved to the best of our ability.
Warm Regards
Mr Price