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Cleo H

1 reviews | Active since May 2021

28 Sept 2022, 07:58

Poor customer service and store presentation

Mr Price Golden Acre continues to show me why I hate visiting the store. The staff is unfriendly, unprofessional and they are forever busy gossiping instead of assisting a customer first. The shop itself constantly looks like a warehouse - it’s almost never tidy. I try staying away , but Mr Price gets my online order wrong from time to time , which means I have to return unwanted items to this Mr Price as it’s closer to my workplace.

Please work on customer service and store presentation.

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Replies (1)
Mr Price
Mr Price's reply28 Sept 2022, 10:26
Official
Good Day,

Trust you well.

Please accept our apologies for the above incident. 

Your post will be sent off to the Regional Manager and you will receive personal feedback shortly. 

Thank you for taking time to let us know about your experience, we will aim to resolve this matter ASAP 

Many Thanks Mr Price